Is something not working?

Registration

• I can’t sign up
• Does my Email or phone number already exist?
• Why is my phone number not being accepted?
• Why is my Email address not being accepted?

MyFXPesa Client Portal

• What does Error 1015 mean?
• Why have I been banned/locked out from accessing my portal?
• How do I reset my client portal password?
• I can’t add an additional account
• I can’t upload my documents
• I can’t login to FXPesa client portal

Deposit and Withdrawals

• Why is my deposit or withdrawal rejected?
• I can’t deposit funds
• I can’t withdraw funds
• Why did I receive my withdrawal amount less than the amount I requested?
• Why did you deposit in my account less than the amount I transferred?
• Why I haven’t received my withdrawal yet?

See all 7 articles

MT4 platform

• Why am I getting the error ‘Authorization Failed’ when trying to login to my account?
• Why Can't I place a trade on a CHF Pair?
• How can I install MT4 / MT5 mobile application?
• How do I reset my MT4 password?
• I’m getting the error ‘Trade is not allowed’
• Why I cannot close my order?

See all 16 articles