The "Authorization Failed" error typically occurs when incorrect login credentials are entered. Here's how you can resolve it:
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Check your login details:
- Verify that your Login ID is correct.
- Ensure your password is accurate.
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Reset your password:
- Log into your client portal: FXPesa Client Portal.
- Once logged in, go to the LIVE ACCOUNT section on your dashboard.
- Click on the three dots at the far right, and select 'SET TRADING PASSWORD'.
You will receive a confirmation email once your password has been reset.
Please see an illustration on the screenshot below:
