Please follow the steps below to access your MT4/MT5 log files:
- Go to the 'File' tab along on the top left-hand side of your MetaTrader platform and click on 'Open Data Folder'.
- Double-click on the 'logs' folder.
- If you need logs to check an Issue with an Expert Advisor, then please select the MQL4/5 folder instead, and then select logs.
- Select the date you refer to in which the trades were opened/closed; for example, if the date is 29/11/2021, then you will need to select the file which states 20211129. However, do not open this folder.
- Instead, right-click on the file and go to "Send to/Share", then send this file by clicking on 'Mail recipient', or you can save this file onto your desktop.
You will then need to open your email (e.g. Yahoo, Gmail, etc.) and send this file as an attachment.