You can retrieve your trading account ID by logging into the client portal using the link below.
Once logged in, on the LIVE ACCOUNTS section, you will view your Account ID
To reset your LIVE ACCOUNT trading password, proceed to the LIVE ACCOUNT section on the dashboard and at the far right, click on the ''3 dots'' and a drop down will appear and select ''Set Trading Password'' . Please see an illustration on the screenshot below:
To retrieve your trading account password, click on the tab labelled ''RESET PASSWORD'' at the far right of your Live account as displayed on the screenshot above.