The FXPesa Payments Team is available to help you with your transactions from Sunday to Friday, from 0900 hours to 2200 hours EAT.
You can make transactions at any time of the day, every day of the week, as our systems are automated. The only exceptions are first-time withdrawals and certain deposits that may require manual approval, which will be processed within the stated timelines.
For more information on processing times per payment provider, please visit our Website.
Please note that you can contact us via email at backoffice@fxpesa.com, or call our Toll free number at 0800-211-185 & WhatsApp at +254-730-676-002.