If you're unable to close your order, consider these possible reasons:
1. Market Closed: Orders cannot be closed when the market is not active. Check the instrument’s trading hours.
2.No Internet or Platform Freezing: Before closing a trade, check your internet connection. If needed, restart your platform or switch devices to ensure smooth execution.
3. Invalid Trade Volume: Some instruments have specific lot size requirements (e.g., JP225roll requires a minimum of 1 lot)
4. Technical Errors: If none of the above applies, the issue may be technical. Contact support@fxpesa.com for further assistance.