Why Am I Getting the ‘Invalid Account’ Error on MT4?

This error usually means there's an issue with your login details. Here's how to fix it:

1. Check your login credentials

   • Use the correct Account Number, Password, and Server

   • Avoid typos - it's case-sensitive

2. Choose the right server

   • EGM Securities-Live4 or EGM Securities-Demo (as per your account)

3. Confirm account status

   • Inactive or archived accounts won’t connect

   • Contact support if unsure

4. Reset your password

   • You can reset it directly here.

5. Check your internet connection

   • A weak connection can block login

6. Restart the platform

   • Close and reopen MT4 to refresh

Still stuck? Contact Support with a screenshot for quick help.