Just send us an email to backoffice@fxpesa.com. Alternatively, give us a call at 0800211186 (Toll-Free) or +254 730 676 004 to have your negative balance adjusted before making your deposit.
We're also available on Whatsapp! Just drop us a message at +254 730 676 002 and we'll get back to you.
In case you have already made the deposit , please also reach us via same communication channels to have your balance adjusted correctly.