If you made a deposit and a lesser amount is reflected on your account, it would be due to one of the following reasons:
- Exchange rate difference
- Bank charges
Should you have any inquiries regarding your transaction, you can contact our payments team via 0800 211 185 (Toll-Free) / +254 730 676 002 or backoffice@fxpesa.com.
At FXPESA, we do not charge any fees on deposits.