1. Log in to the client portal.
2. Select the "Withdrawals" option.
3. Select the option MTN & Airtel Uganda.
4. Fill out the required information and submit.
* Ensure that you select the right Mobile Network Operator for your withdrawing number under the "Payment Provider" section. This will guarantee minimal delays in the processing of your withdrawal.
* First-time withdrawals are processed within 24 hours during working days, subsequent withdrawals will be instant.
If you have any further questions or need assistance, please feel free to contact our Payments Team via email at backoffice@fxpesa.com. Make sure to use your registered email address with us.