FXPESA may require additional documentation to verify the account is held in your name. This is pursuant to the regulations FXPESA follows set to protect clients' money.
We may require you to verify your card in the following situations:
- For initial withdrawals done through a card you have not deposited on our platform with before, we will require a copy of your card to verify the recipients details.
- For verification of a pending deposit to confirm the sender details
You may share the card copy by emailing our payments team at firstname.lastname@example.org
Acceptable card copy should:
- show the card holder's name and the last four digits of the card only.
- Please ensure you block all other details.
- Clear to read and in an appropriate size and format (preferably .jpg or .png)